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ISO certifications

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At Acolad, we offer you the very best in professional translation services. But don't just take our word for the quality of our work. Our business units cover an extensive range of standards that endorse our quality, skills, and reputation.

ISO 17100 - Translation Services Management System

This certificate confirms the excellence of our translation management policies. Our translators, project management, and service quality all meet the current translation industry standards that are required by the ISO 17100. We meet ISO standards by working with qualified translation staff who are up to date with the latest dialects, vocabulary, and translation techniques. All of our work is traceable, backed-up, and reviewed by a qualified manager before delivery. We adhere to these translation-specific standards to ensure the best possible experience for our customers.

ISO 9001:2015 – Quality Management System (QMS)

Acolad is proud to be one of over a million companies worldwide that adhere to the quality management principles required by the QMS certificate. We believe a QMS-driven approach to customer service and leadership is essential to meeting our goals of continuous improvement. We built Acolad on these firm foundations. The ISO 9001:2015 demands continuous development, so you can count on us to provide top-quality service in every aspect of our business.

ISO 18587:2017 - Post-editing of Machine Translation Output

Machine translations are becoming more commonplace, with humans post-editing the machine translations in a final document. The IS0 18587 is specific to content translated by artificial intelligence. It ensures that the human post-editors of machine translations, and their final edits, meet industry standards. Acolad follows all industry requirements and processes for this exciting new technology. This means you receive excellent translations with a human touch.

ISO 13485 – Medical Devices

The ISO 13485 is the medical device industry's most widely accepted international standard for quality management. This is vital for people seeking medical translation services like the ones we offer at Acolad. It demonstrates our extensive knowledge of medical devices, which is critical to medical translations. Your translation will meet the applicable regulatory requirements thanks to our translators' medical device knowledge. We adhere to all regulations, including MDR, the ISO 13485 shows our commitment to medical device translation safety and quality.

ISO 14001 - Environmental Management Systems

There is only one world, and we all need to look after it. Acolad welcomes ISO 14001’s requirement that we monitor and continually improve our environmental management, performance, and impact throughout all of our operations. We strive for environmental sustainability and conform to all environmental compliance obligations relevant to our products, services, and activities. Together we can all build environmental pillars of sustainability. Our ISO 14001 certification ensures that our green credentials are embedded in our ethos.

ISO 27001 – Information Security Management

We know your personal information and privacy are of the utmost importance. All of our security systems were reviewed and approved as adhering to the ISO 27001, so you can rest assured that your information is safe with us. We also have an information security management system (ISMS) to further protect your data. Any translated financial or sensitive information is secure at Acolad. These structures are reviewed regularly, so we keep on top of the latest information security developments.

ISO 18841 - Interpreting Services

You want the best, qualified interpreters who comply with the industry's best practices. Acolad’s IS0 18841 certification highlights our competence in every area of interpreting services. Our translators are highly qualified professionals. This certificate also shows that we care about their career development and we support and value them as human beings.

To find out more about Acolad’s certifications, reach out to your Acolad contact or send us a message via our website.

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