The Finnish retail chain Kesko operates in the Russian retail market, and its employees need to network fluently and work effectively in joint projects with their Russian counterparts. Insufficient language skills and understanding of the culture were hindering communication, the development of trust and the achievement of goals.
First, we mapped and tested the employees’ language competences across the organization. Then, we organized training for small groups, pairs and individuals that focused on improving the key elements of project communication.
We introduced the students to Russian business culture in a practical manner as a part of their language studies. Read more in our reference section: