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Phone, Video and On-site Interpreting

Seamlessly connect with an interpreter – whenever and wherever you need them.

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Connect Quickly
Your expert interpreter is just seconds away.

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Tech-Enhanced

Advanced algorithms pair you with the right professional interpreter.

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Unified Tool
Phone, video, or onsite - do it all through our intuitive platform.

UBS
United Nations
Adobe
Amazon
Johnson & Johnson
Air France
IBM
Coca-Cola
Tesla
ExxonMobil
L’Oreal
Lilly

Our Quality Assurance Services

Whether it’s fully automated post-editing for high-volume content or a more nuanced approach with expert linguist involvement, our solutions adapt to ensure that every translation meets the right standards of quality and consistency.

Access to Quality Interpreting Made Easy

However you want to connect, our over-the-phone, video remote and in-person interpreting services are available at the click of a button. Seamlessly connect with an interpreter on-demand, or book an interpreter in advance through phone, computer, smartphone or tablet, in any language.

  • icon-check-light-bg Connect with interpreters 24/7/365
  • icon-check-light-bg Streamlined workflows from request to invoicing
  • icon-check-light-bg Integrated pool of thoroughly selected interpreters
  • icon-check-light-bg Real-time data, reports and KPI tracking
Quality Interpreting
Interpreting for Any Situation

Interpreting for Any Situation

Surpassing day-to-day language barriers can be a challenge for many organizations, including in the public sector and government. From emergency services workers who need to communicate with a patient, to an HR team that needs to speak with an international worker, ensure nothing gets lost in translation.
Over-the-Phone Interpreting (OPI)

Whether it’s via phone, computer, smartphone or tablet, professional over-the-phone interpreting (OPI) is always available. Need a phone interpreter right now? Instantly connect with the best interpreter for the job, or book in advance – whatever the language.
Video Remote Interpreting (VRI)

In some settings, such as healthcare, video communication is vital – especially for nonverbal communication. Video calls are now a daily reality for many, and connecting with an interpreter to facilitate your conversation has never been easier. Connect quickly through computer, smartphone or tablet, or book your call in advance, whichever language you need.
In-Person Interpreting

Whether it’s an HR meeting, legal hearing or medical appointment, sometimes you need a language expert in the room to make sure everyone’s on the same page. Through the same simple platform, via web or mobile app, seamlessly book the perfect expert interpreter for your needs.
Workflow

From Request to Invoice – Connect in a Few Simple Steps

Request

Creating a new job within our app or client portal takes just a few simple clicks. Or connect via the phone through our call center.

Connect

Our advanced algorithm picks the best interpreter based on your needs. You’ll be connected in moments – or you can pre-book for a future call or in-person meeting.

Track

Once your session is finished, all usage data, including call time, duration and languages, is recorded and easily available for you to consult, alongside automatic invoicing.

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Frequently Asked Questions

Interpreting questions? We have answers.

What is on-demand interpreting?

On-demand interpreting provides quick access to phone interpreters and video interpreters, through our easy-to-use platform.
How do Acolad’s phone, video or in-person interpreting services work?

Once set up our portal, users simply choose the type of interpreting they need, the necessary languages, and can pick any necessary specialisms, such as legal or healthcare. It's even possible to request your favorite interpreter.
Is Acolad on-demand interpreting secure and confidential?

Yes, our platform prioritizes data security and interpreter confidentiality, adhering to strict industry standards, including ISO27001 certification.
How quickly can I get connected to an interpreter?

For phone or video, our users are connected with their interpreter in seconds– our record is seven seconds! Connection times can take slightly longer for less common languages.
Can I use your interpreting platform for both scheduled and on-demand interpreting needs?

Absolutely! We offer both pre-scheduled appointments for phone, video or in-person interpreting and on-demand options for phone or video interpreting.
How can I start using your interpreting platform?

Good news, it’s easy – let us take care of the setup and onboarding. Speak to our experts now.