Our client was experiencing multiple challenges with its existing, decentralized translation program. Processes were inconsistent throughout the company, ultimately affecting quality and time-to-market.
This decentralized program led to:
-
Difficulty managing supplier adherence and performance
-
Low quality and inconsistency across languages
-
Problems with tracking and controlling translation spend
-
Lack of visibility and transparency of the translation process
-
Limited portability between language service providers
-
Lack of scalability and interoperability of internal tools and technology to support increasing translation needs