Hitachi Energy: Centralizing Translations to Power Global Success

It’s not easy for global technology companies to seamlessly and securely manage their global content needs – discover how Acolad helps enable Hitachi Energy’s drive towards a sustainable energy future.

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The Challenge

Handling Large Content Volumes While Maintaining Security

In the race to build a sustainable energy future, every word matters. For Hitachi Energy, a global technology leader, communicating effectively across languages is crucial to its success. But with tens of thousands of documents requiring translation every month, they faced a challenge: How could they ensure accuracy, consistency, and speed while safeguarding sensitive data?

With a global footprint and customer base, Hitachi Energy faces the dual challenge of meeting massive external translation demands - tens of thousands of documents each month - while supporting internal communication needs. Managing translations locally through various suppliers resulted in inefficiencies, inconsistencies, and higher costs. Additionally, cybersecurity presented a critical challenge. With sensitive data at stake, finding a solution that ensured secure translations while maintaining speed and quality was imperative, especially since many open-access online cloud-based translation tools cannot guarantee the security of your uploads.

"We needed a solution that could keep up with our global demands, while ensuring the accuracy and security of our critical information."

Teresa Walker, Global Category Manager, Hitachi Energy

The Solution

Harnessing Technology to Ensure Efficiency

Acolad has had a long-term collaboration with Hitachi Energy, dating back to its time as part of ABB. For more than 15 years, we have worked together to develop a comprehensive solution tailored to their unique demands as a global manufacturer and service provider.

We worked together to implement:

A Centralized Translation Platform: A one-stop platform for all translation requests, accessible to all Hitachi Energy users with a dedicated landing page and single sign-on (SSO).
Enhanced Translation Efficiency: Leveraging a robust translation memory and terminology database to optimize content reuse and reduce human translation efforts, as well as Ariba connector to cut out manual work for translation requests.
Flexible Translation Options: A range of services including machine translation, human translation, and additional options like interpreting can be requested as needed.
A Secure Translation Platform: To ensure that all sensitive data remains securely managed and handled with the utmost security protocols and procedures.

"We know that our data is being protected, and we know that we can get the translation done very quickly - and that’s important to the users."

Teresa Walker, Global Category Manager, Hitachi Energy

The Results

A Global Content Partnership to Support the Energy Transition

With Acolad's solution in place, Hitachi Energy transformed its translation process into a well-oiled machine. They gained greater control, reduced costs, and accelerated project timelines. Our collaboration with Hitachi Energy is based on giving all users access to our simple-to-use platform to request and manage translations.

Hitachi Energy’s translation process has become easier to manage, with more oversight of spend, as well as the force multiplier of leveraging a growing translation memory, to avoid unnecessary spending on already translated materials. All while ensuring a consistent brand and tone of voice that’s easier to maintain through a centralized process.

We’re proud to say we’ve helped Hitachi Energy achieve:

Improved Oversight: Clearer visibility into translation spend and resource allocation.
Accelerated Turnaround: Faster document translation, allowing employees to focus on their tasks without delays.
Enhanced Cost-Effectiveness: Streamlining translations to a single platform with an integrated translation memory reduced unnecessary expenditures.
High-Quality, Secure Translations: A secure platform ensures sensitive information remains secure throughout the translation process.

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