The Acolad Clinical Center of Excellence
Simplify the complex world of large-scale clinical trials with the expertise of language specialists.












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Navigate Regulations
Guiding clinical trials through complex regimes in different markets - made simple with local experts and targeted AI solutions for compliance.
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Unlock Efficiency
Meet tight deadlines by streamlining the intricate processes involved in translating clinical trial materials.
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Guarantee Understanding
Communicate seamlessly with patients and families in their own language through native translators, multimedia capabilities, and interpreting specialists.
How our Clinical Center of Excellence Makes a Difference
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Expert team that knows requirements and regulations inside-out.
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Specialized tools to manage and track KPIs for your clinical project.
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Strategic partnerships for better linguistic validation and patient recruitment.
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Client-focused team for true customer collaboration and service.
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Language quality through expert translators and quality assurance processes.
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Efficient process to assign document types to the most suitable translators.


Clinical Trial Translation Expertise to Unlock Global Precision
Running clinical trials is complicated enough - let alone in different countries, languages or regulatory frameworks. That’s why we created the Acolad Clinical Center of Excellence to specialize in accurate, culturally relevant translations for patient and clinical trials. Our expert team knows exactly how to address the complexities of large-scale clinical trials - meeting regulatory challenges while keeping your projects secure and on time.
Putting Patients First with End-to-end Clinical Trial Translation services
Our specialist teams leverage the latest technology to simplify the management of multilingual clinical trials. We combine the services you need to help trials run smoothly and efficiently from start to finish.
Patient Recruitment and Retention
We create, translate, and localize effective multilingual content to engage and retain diverse patient groups by combining our cultural expertise with AI-powered tools.
Study Start-Up
Keep study budgets and timelines on track when translating your protocols, eConsent, informed consent forms, and investigator brochures. Seamlessly manage the master, country, and site-specific document versions and create electronic versions for improved patient engagement.
Clinical Labeling
Our specialists ensure accurate translations of your clinical labels, ensuring they comply with regulations in both the Master English Label Text (MELT) and translated language versions.
Software Localization
Guarantee digital health technologies - software, websites, mobile apps, and patient portals - function in any language and are compliant for regulatory review through FIT testing and comprehensive software localization.
Linguistic Validation
Make sure all patients understand questionnaires and guarantee the validity of data. Includes COA and eCOA, PRO, cognitive debriefing, and clinician reviews.
Interpreting
Easily book specialized life sciences interpreters in advance or on-demand through our simple platform. Available in-person or remotely for all scenarios, including audits, inspections, and patient visits.
Machine Translation and GenAI
Our fast, secure, cutting-edge translation technologies efficiently process large volumes of content while enhancing quality and impact.
Track and manage all your projects through one central and secure interface. Easily scale up and handle large content volumes with our connectors and integrations, including Veeva Vault.
Want to know more about the Clinical Center of Excellence? We have answers
What is Acolad’s Clinical Center of Excellence?
What is Acolad’s Clinical Center of Excellence?
A dedicated hub providing comprehensive localization services for clinical trials, ensuring materials are culturally and linguistically adapted for target populations worldwide.
Why did you create the Acolad Clinical Center of Excellence?
Why did you create the Acolad Clinical Center of Excellence?
As specialists in Life Sciences translation, we have extensive experience in managing the complexities of multilingual or international clinical trials. We decided to concentrate this expertise to create a one-stop shop to help enable streamlined clinical trial translation.
How can your services improve patient recruitment?
How can your services improve patient recruitment?
By localizing content to meet the linguistic and cultural expectations of diverse patient groups, we enhance understanding and engagement, improving recruitment outcomes.
What languages can you provide Life Sciences translations in?
What languages can you provide Life Sciences translations in?
Our language experts have experience in working between hundreds of language pairs, with specialist translators used to working exclusively with life sciences and clinical content. Our team can help provide more information on exact language pairs.
How do you ensure quality in clinical trial translations?
How do you ensure quality in clinical trial translations?
Our process involves certified medical translators, rigorous quality checks, and adherence to regulatory standards, including ISO certificates, ensuring each document is accurately localized and compliant. But we go beyond these standards to create a true partnership with clients for continuous improvement, fostering a climate of effectiveness, innovation, and high quality.
How do you ensure data privacy and confidentiality?
How do you ensure data privacy and confidentiality?
Our translation portal boasts full data encryption, with data hosted in either Europe or the USA to comply with the relevant regulatory requirements. We also follow the strictest data security and confidentiality protocols, especially when handling sensitive patient information.
What types of documents do you localize?
What types of documents do you localize?
We localize all clinical trial materials, including informed consent forms, patient information leaflets, study protocols, investigator brochures and recruitment materials, ensuring compliance and readability across languages.
Can you handle localization for rare languages?
Can you handle localization for rare languages?
Yes, our extensive network of professional translators covers a wide range of languages and dialects, including rare and less commonly spoken ones, ensuring no patient group is left behind.
What measures do you take for cultural adaptation?
What measures do you take for cultural adaptation?
Beyond translation, we adapt content to reflect cultural nuances, practices, and norms of the target patient population, enhancing relevance and understanding.
How quickly can you deliver localized materials?
How quickly can you deliver localized materials?
Delivery times vary based on project complexity and language. However, we prioritize efficient processes to meet your timelines without compromising quality.
What support do you offer for ongoing clinical trials?
What support do you offer for ongoing clinical trials?
We provide continuous localization support for updates, amendments, and additional materials throughout the trial lifecycle.
How can I get started with your localization services?
How can I get started with your localization services?
Contact us with your project details, and our team will guide you through our tailored solutions to meet your clinical trial localization needs.