Account Manager Public Sector -The Netherlands
Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, Livewords, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external language experts.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.
We are currently looking for a Strategic Account Manager for our Public Sector team in the Netherlands. Reporting to the Sales Director, you manage relationships with our key institutional clients, develop revenue and ensure customer success.
A highly networked role, the position requires an ability to work with top managers across business units and locations as well as to interact with potential Public Sector customers to ensure a winning proposal and excellent customer relationships.
A true business partner, you are constantly seeking to improve the customer experience and to ensure the highest levele of service to our clients.
- Proactively identifying and assessing opportunities in the Public Sector Translation and Interpreting markets
- Managing and renew existing contracts in an assigned portfolio of accounts and developing new revenue through cross-selling
- Acting as a liaison between clients and operational and solutions teams to ensure excellence in meeting client requirements.
- Keeping abreast of market developments, relevant technologies and competitor landscape
- Ownership for client reporting and key performance metrics
- Managing sales pipeline, ensure up-to-date and accurate records in eCRM (data quality)
- University degree in a relevant area (business, marketing,...)
- Minimum of 5 years proven experience in the Public Sector dealing with Procurement
- Knowledge of similar domains (E.g., Services industry, language services…)
- Self-starter, autonomy in identifying business opportunities; knowledge of Sales methodology and tools
- Strong problem-solvieng and analytical skills
- Excellent negotiation skills based on value selling
- Strong interpersonal skills
- Data and performance driven
- Excellent communication skills (verbal and written)
- Fluent English and Dutch
- You will find yourself in a very exciting position within a multicultural driven and professional team
- Acolad is a growing organization that operates in a rapidly changing market providing language services support in domains like Healthcare, Education, Social Welfare, Asylum seeker support etc. …and with a keen focus on social return.
- Excellent primary and secondary conditions of employment, with a salary depending on experience and a bonus scheme.
- Performance and Respect are our core values. Incredible opportunities for your own input, existing brands where you can implement further digitalization.
- We offer FlexWork – 3 days in the office, 2 days from home
- This position can be carried out on a full-time or a part-time basis (32-hours).