Discover a faster way to digitize and automate business processes while keeping technology costs under control
Digital technology is changing the competitive landscape faster than ever. Standardized business processes no longer meet rising customer expectations regarding digital touchpoints and real-time responsiveness.
The good news? Acolad is here to help you discover the agile way to adapt to today’s collaborative, dynamic and information-intensive workflows. Combining advanced tools for content integration, business process management, productivity and collaboration, we help your organization to replace traditional workflows by an adaptive approach for each instance.
Low-code Case Management with OpenText AppWorks
Find out how to re-engineer and adapt your systems and processes around customer needs. A single platform, all based on low-code configuration.
Document Automation in AppWorks
Learn how SmartDocuments templates simplify case metadata in AppWorks.
Our partners for top case management and BPM platforms
OpenText | AppWorks
With strengths for managing process-centric document flows, AppWorks lets us quickly create processes, adjust them to the customer needs and provide tight integrations to Documentum and OpenText Content Server.
Opentext | Documentum
Documentum is a document management powerhouse: robust, scalable and feature-rich, valuable in large-scale deployments.
An open source platform that uniquely combines advanced document collaboration with process execution
Nintex’s process automation platform makes it possible to deliver integrated, mission-critical process automation at scale and quickly roll out light weight departmental workflows across the business.
Microsoft Power Platform
Microsoft Power Platform is the place Power BI, Power Automate, Power Apps and Virtual Agents meet, offering a low-code platform to help you digitize and automate processes in no time.
Why dynamic case management
Access customer insight in real time
Improve collaboration and the quality of business decisions to provide exceptional customer service.
Personalize employee experience
Customized screens, favorite cases and documents, personal reminders and other case-related features.
Accelerate document production
Single-click document generation and automated workflows that eliminate repetitive and non-value-adding tasks.
Drive productivity gains
Faster follow-up, faster handling times and cross- or up-selling where relevant without increasing headcount.
Improve visibility and control
Real-time reports and audit trails of activities to track operational status, optimize resources and increase compliance.
Increase customer satisfaction
Adapt processes to individual circumstances while meeting service quality level agreements and consistency.
Want to see our platforms in action?
Schedule a demo with our experts!